As Ivy looked around her new room there was no way of knowing what was going on in her head. We had taken great care to make sure her new room looked the same as her old one. Photographs had been taken of her old room so it could be laid out the same and her ornaments arranged accordingly in her glass fronted cabinet. Her new room had been painted the same colour blue and a new carpet had been laid, similar to her old one.
Ivy aged 85 had been living with dementia in a care home in West Sussex since her husband died five years ago. Her only son Paul had moved Ivy into the home before returning home to his family at the other side of the world, New Zealand.
Three years ago Ivy’s solicitor in West Sussex recommended Relative Matters to Paul and we have been monitoring his mothers health and well being ever since in addition to arranging for someone to take Ivy out for a drive and a meal out once a fortnight.
As time went on we became concerned about the quality of care Ivy was receiving and eventually, and in consultation with her family, decided that Ivy needed to move to another home. In the course of our assessment we identified that Ivy had a sister she hadn’t seen for years who still lived in Skegness where she had grown up. Thus the possibility of moving Ivy to a care home in Skegness presented itself and our search began.
When a potentially suitable care home had been found we arranged to take Ivy for a weekend trial during which a tea visit was organised with her estranged sister. We made the 200-mile journey with Ivy, spent time assessing risks and most importantly, monitored her reaction to the new care environment and her sister. However, we needn’t have worried, Ivy was delighted to see her sister and beloved ‘Skeggie’ again and it quickly became clear that we had got it right.
And so the move was arranged. We arranged for Ivy’s things to be taken to her new home the day before and her son and grandson flew over to help with the move. They arranged the room ready for Ivy’s arrival so it was ready when we arrived the following afternoon. By the time we left Ivy had reconnected with another resident she had made friends with on her trial visit.
As Ivy beamed up at us from her wheelchair we felt the warm glow of knowing we had made a difference to another person’s life. We had reunited Ivy with her sister; in the area she held fond memories from her childhood. Job satisfaction doesn’t get much better than that!