Care-management

Contact us today to see how we can help on

0800 088 6184 or use our contact form

Care Management

Relative Matters provides a private and independent care management and social work service for people in later life. For busy professionals and families living at a distance or overseas, we can be there when you can’t.

Acting as a local point of contact, we will co-ordinate and monitor the care decided upon and alert the appropriate professional or family member should any changes or issues of concerns arise. We have introduced a range of services such as regular visits, spot checks, updates and care reviews to provide that much needed reassurance and peace of mind that family members need.

We offer three levels of service and each one can be tailored to individual requirements.

All our packages include:

  • Annual Care Review
  • A review meeting lasting up to two hours including travel to and from the home
  • A comprehensive written report setting out the evidence against the care plan
  • Confirmation that the client’s needs are being met in their current care environment
  • Whether the client’s needs have increased to make them eligible for the higher rate Attendance
  • Allowance, Funded Nursing Care or NHS Continuing Healthcare
  • Check end of life plans are in place
  • CQC report inspection

Monitoring Visits

  • A visit of up to 1 hour to check client’s well-being, including observing, listening and talking to the client and travel to and from the home.
  • Taking appropriate action to resolve challenges in liaison with appropriate professionals and carers e.g. GP.
  • Checking the kitchen and fridge, bedroom and medication supply- if living in own home
  • Checking with the senior carer on duty whether there are any issues that need to be addressed- if living in a care home.

With all packages a text message, email or brief written report, as agreed, will be sent to advise on the outcome of the visit.

Unlimited email and telephone support.

Bronze Package

  • 6 weekly pre-arranged visits to monitor care
  • Three monthly unannounced ‘spot check’
  • Annual Care Review
£275 per calendar month

Silver Package

  • Monthly pre-arranged visit to monitor care
  • Three monthly unannounced ‘spot check’
  • Annual Care Review
£350 per calendar month

Gold package

  • Two weekly pre-arranged visits to monitor care
  • Three monthly unannounced ‘spot checks’
  • Annual Care Review
£550 per calendar month