How We Work

It can be extremely challenging navigating the British care system in whatever capacity, but you do not have to do this alone. Whether it’s assessing your loved one’s individual needs through researching different care options, determining the availability of any financial support or negotiating preferential rates and overseeing that your care is maintained in the right way and at the right price – we can help.

“Our safe hands stem from the very real concerns that occur when an elderly person’s independence is compromised by physical or mental frailty” Anna Raeburn – London

To begin with we arrange an initial FREE (30 minute) consultation with you in order to gather information and determine how we might be able to help you move forward.

Our fees are transparently fixed to the different packages of support we offer, which you can access by clicking the ‘Services’ tab. Travel time and fuel costs are included so there are no nasty surprises and requirements are tailored exclusively to your needs.

”Care’ is a little word with a big punch. Relative Matters cares.” Anna Raeburn London

By working with us in finding the right package of care for you, we are confident you will avoid costly mistakes, time wasting and unnecessary anxiety. Our unrivalled knowledge is matched by our excellent customer service, personal approach and flexibility in supporting you through the process. Our advice is completely independent of any other provider or organisation and all of our consultants adhere to a professional code of ethics and data protection regulations.


Call us now 0800 088 6184 

 or use our contact form