Our care consultancy offers professional advice - Relative Matters, Sussex

Relative Matters at work


Our care consultancy gives you independent expert advice about a range of issues, especially valuable at a time of crisis or transition, such as being discharged from a hospital or moving into a care home. It can also help you explore possibilities, navigate the complex care system and enable you to make an informed decision to achieve the best solution.

Here are just some of the issues upon which we can advise:

• Public funding and welfare benefits
• Finding home care support or in a care/nursing home
• Respite care
• End-of-life planning
• Mental capacity
• Getting value for money
• Managing dementia
• Hospital discharge
• Keeping safe

An Inclusive Consultation

Our Inclusive Consultation ensures our care advice is needs-led, person-centred and tailored to the individual. This is essential if we are to undertake a home care or care home search to find the right care for you.

A face-to-face meeting is arranged with the person requiring care and will include a comprehensive care needs assessment. We also include a financial needs assessment, offer expert advice about specific issues, funding and benefits; referrals to independent financial and legal advice, as appropriate and, having carried out due diligence on these advisors before making recommendations.

Detailed research is undertaken and a comprehensive, personalised report is compiled. This includes:

• Confirmation of the issues to be addressed
• Desired outcomes
• Relevant fact sheets and resources
• Tailored shortlist of recommendations
• Liaison with professionals if necessary
• Travel to and from your chosen venue within a 10-mile radius of Worthing
• Email and telephone support throughout the process

We also offer a Care Management Service for people living at a distance or overseas and a range of additional services which can be seen under Care Planning.

Book a call with one of our friendly professional consultants to discuss your needs.

“When I was getting frustrated with the powers that be, Chris provided friendly, accessible, practical advice at a time when it was most needed. Thanks to her, I feel I’ve regained some control of a perplexing situation and visualised my way forward. Chris strikes me as a perceptive pragmatic advisor and eminently warm-hearted. I cannot recommend her wise counsel highly enough.”