Managing care in the home - Relative Matters Ltd, West Sussex

Care worker with elderly woman

Relative Matters can provide advice and support for the planning of home care or domiciliary care within the home to help maintain an independent lifestyle.

Home care can range from assistance around the house to 24-hour live-in care. Our expert knowledge of local services, care providers and specialist resources, particularly in West Sussex will ensure that the right care is delivered, in the right way, when and where it is needed. We can also help where problems have arisen, or care needs have changed.

We understand it can be difficult finding quality home care providers to support needs in the home and our tailored range of services help, during what can be a difficult and stressful time.

Our excellent customer service matches our unrivalled knowledge of domiciliary care providers, expert advice and extensive level of flexible support.

A full consultation (including an assessment) followed by research to identify suitable care and sustainable care, equipment and technology providers that can meet the level of care required now and in the future, alongside any other criteria specified during the discussion.

Relative Matters check that the care providers identified have a Good or Outstanding rating from the CQC before producing a report for you including a tailored short list of potential providers and any additional information that will help you make the right choice.

The consultation includes emails and phone calls, and travel costs within a 10-mile radius of our registered office in Worthing.

Standard Service

Basic Home Care support package as described above.

Enhanced Service

As above, plus attendance at relevant meetings with prospective care providers to assess suitability.

Where appropriate, to arrange, and be available, at the home or hospital when the provider’s care assessment takes place.

Additional Services

  • Regular weekly/monthly/quarterly visits
  • Life story work
  • Occupational Therapy Assessment
  • Support for Funded Nursing Care or CHC Assessment

Social visits:

  • Arranging/briefing Support Workers

“I would like to say that I am very happy with your management of my client’s situation, which has been far from straightforward. Your understanding of her special needs and your handling of the delays caused by the Local Authority have been comforting, and I was confident to leave the practicalities of the move and her ongoing care plan in your capable hands.”