SOLLA Care Advisor Chris Moon Willems - Relative Matters Ltd

Mother son and grandfather

As independent SOLLA care consultants, we offer a personal, life-enhancing service for older people who fund their own care. The SOLLA Care Advice Standard aims to ensure that people holding the standard have specialist knowledge.

Chris Moon-Willems has over 30 years of experience working for the NHS and Social Services with senior management roles and is a registered Social Worker. She also holds the Society of Later Life Advisors (SOLLA) care advice standard and is one of the first people in the UK to achieve this award. Find out more on their website

What is the Care Advice Standard?

You can learn more about it here, but briefly, it is a standard awarded to an individual which gives independent recognition for your advice and information skill while helping to identify you to the public as someone who will understand their needs and be able to help.

To achieve the Standard, you have to:

Hold the Care Advisor Award
Continue to maintain your knowledge in relation to older clients care information and advice
Be able to identify if someone requires regulated financial advice and benefit by a referral to an advisor who is a fully Accredited member of the Society of Later Life Advisors
Agree to abide by a code of best practice
Take the online re-assessment annually

What is the Care Advisor Award?

This is an online assessment tool which provides independent certification to a required standard. It includes a three-hour examination and the preparation of case studies.

Topics covered are types of care; housing options, local community resources and appropriate signposting/referrals; how to access help from the Local Authority and raise safeguarding concerns.

Funding care for adults: benefit entitlement, NHS and Local Authority funding, accessing care for an adult in need, raising safeguarding and deprivation of liberty concerns, how to access special advice, independent financial advice and legal advice.

Why is a care standard needed?

With an ageing population and the Care Act 2014, we have seen rapid growth in the care and information advice sector from a variety of sources. Those with a SOLLA Care standard are listed on a register so that people accessing informing are assured the advice is accurate and to a high standard.